Last update date: January 16, 2024

 

Introduction

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ELEcolombia S.A.S, with its brand Oncalinco, is a company dedicated to the provision of non-formal educational services, specialized in teaching languages online, recognizing the importance of privacy and the protection of personal data. In compliance with Colombian legislation on habeas data (Law 1581 of 2012 and other related regulations), this policy aims to establish the principles and guidelines that will govern the processing of personal information of users of our services.

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1. Data Controller

ELEcolombia S.A.S, identified with NIT 901723059-5, with main address at Calle 91 # 70 - 16 Medellín, Antioquia, is the entity responsible for the processing of personal data.

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2. Purposes of the Treatment

The collection and processing of personal data will be carried out for the following purposes:

• Academic and administrative management of students.

• Development and execution of educational services contracts.

• Sending information about courses, events and academic updates.

• Attention to queries and technical support.

• Management of clients, suppliers and employees.

• Development and execution of contracts.

• Sending information about services, events and promotions.

• Attention to requests, complaints and claims.

• Compliance with legal and regulatory obligations.

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3. Personal Data Subject to Processing

ELEcolombia S.A.S may collect personal data, such as: names, surnames, date of birth, gender, address, email, telephone number, academic history, among others, depending on the relationship you have with the company and the educational services provided.

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4. Rights of Personal Data Holders

Holders of personal data have the following rights:

• Know, update and rectify your personal information.

• Request proof of the authorization granted.

• Be informed about the use given to your personal data.

• Submit queries and complaints about the processing of your personal data.

• Revoke authorization and/or request the deletion of data when constitutional and legal principles, rights and guarantees are not respected.

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5. Means to Exercise Rights

The owners may exercise their rights through the email info@oncalingo.com, or through the other service channels provided by the company.

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6. Information Security

ELEcolombia S.A.S implements technical, physical and administrative security measures to protect the confidentiality, integrity and availability of personal data.

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7. Data Transfer and Transmission

If necessary, ELEcolombia S.A.S may transfer personal data to third parties, national or foreign, guaranteeing compliance with data protection regulations.

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8. Changes in the Data Processing Policy

ELEcolombia S.A.S reserves the right to modify this policy at any time. Updates will be posted on the company's website.

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9. Contact

For any questions related to this policy, holders of personal data can contact us by email at info@oncalingo.com.

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By accepting this policy, the owners of personal data authorize ELEcolombia S.A.S to process their data in accordance with the terms established here.

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Maribel Zapata Acevedo
Legal representative and CEO
ELEcolombia S.A.S